FAQ´S

What should I do if I do not remember the password?

Write your username and click on ‘Forgot your password?’ An email will be sent to your email address to recover your password.

What should I do if I have forgotten my username?

Request your username by emailing desafio@esic.edu, clearly indicating all your information, especially your name, email address and the name and address of your team’s school.

Can I answer a challenge test with two files?

NO. Submitting two files is only permitted for the third test. You must answer each assignment or test in only one file. In the file you choose you may include links to YouTube videos, Facebook pages, blogs, or Twitter if you wish

What files are accepted for answering the assignments?

All versions of Word, Excel, PowerPoint, PDF, and those from the Open Office packet.

Can I answer the third challenge test in only one file?

For the third test, two files must be uploaded. If all the information is in one file, a second blank file must be uploaded as well.

What happens if my work is larger than 5 MB?

You can upload the answers to a document management site and upload a document to our platform with a link and password to access them. The user desafio@esic.edu has a Dropbox and Drive account if you were to need them. Please, don’t forget to indicate this clearly.

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